DELIVERY & RETURNS


Christmas order deadlines

Update 1 Dec 2021:
There are continued disruptions to deliveries due to Covid and Brexit. Please order early to avoid disappointment. The last order dates below are a guideline based on Royal Mail last posting dates:

UK

Sunday 19th December (Standard & Express Delivery)


International

Thursday 2nd December
Australia, Greece, Italy, New Zealand, Portugal

Monday 6th December
Africa, Central and South America, Asia, Far & Middle East

Wednesday 8th December
Cyprus, Malta, Sweden

Thursday 9th December
USA, Canada, Eastern Europe (except Slovakia), Turkey, Finland, Poland


Tuesday 14th December
Austria, Belgium, Denmark, France, Germany, Iceland, Ireland, Luxembourg, Netherlands, Norway, Slovakia, Spain, Switzerland.


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UK DELIVERY

We aim to dispatch your order within 1-2 working days. Your order should arrive in 2-4 working days. During busy periods dispatch and delivery could take longer.

Please email orders@wrapmagazine.com if your order is urgent and we will try and ensure it is dispatched as a priority, or choose Express Shipping at the checkout.


Your order will be shipped by Royal Mail 1st Class or by courier depending on its weight and size.

The weight and size of your parcel will be calculated automatically at the checkout.


UK Standard Delivery

Small

£2.50

Medium

£3.75

Large

£4.25

X-Large

£4.95


UK Express Delivery

UPS Express Shipping | Order before 12pm for same day dispatch

  £8.00


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EUROPE DELIVERY

We aim to dispatch your order in 1-2 working days. Your order should arrive in 7-10 working days. During busy periods this could take longer.


Your order will be shipping by courier or Royal Mail/your local delivery service. The weight and size of your parcel will be calculated automatically at the checkout.


Europe

Small

£4.00

Medium

£7.50

Large

£11.00

Extra-large

£18.00


France, Germany, Spain, Belgium, Sweden, Italy, Albania, Andorra, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia (Hrvatska), Cyprus, Czech Republic, Denmark, Estonia, Finland, Gibraltar, Greece, Hungary, Iceland, Ireland, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Republic of Serbia, Romania, San Marino, Slovak Republic, Slovenia, Switzerland, Ukraine, Vatican City State (Holy See)


Brexit information


Your order may be subject to local sales tax or VAT when it arrives in your country. You will be responsible for paying this fee. Please note that some courier companies charge an additional customs processing fee. This is also your responsibility, and we have no control over it.


We are not currently part of the IOSS scheme for deliveries to the EU. We hope to join it next year.


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REST OF WORLD DELIVERY

We aim to dispatch your order within 1-2 working day. Your order should arrive in 10-14 working days, but during busy periods this will take longer.


Your order will be shipped by courier or Royal Mail and your local delivery service.


The weight/size of your parcel will be calculated automatically at the checkout.


Your order may be subject to local sales tax or VAT when it arrives in your country. You will be responsible for paying this fee. Please note that some courier companies charge an additional customs processing fee. This is also your responsibility, and we have no control over it.

World Zone 1

Small

£4.00

Medium

£9.00

Large

£17.50

Extra-large

£32.00


United States, China, Afghanistan, Aland Islands, Algeria, American Samoa, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Canada, Chile, Guadeloupe, Hong Kong, India, Israel, Japan, Malaysia, Malta, Mexico, Pakistan, Russia, Saudi Arabia, Singapore, Taiwan, Thailand, United Arab Emirates, Vietnam, Zambia


World Zone 2

Small

£6.00

Medium

£11.00

Large

£20.00

Extra-large

£36.00


Australia, Korea (South), Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, French Southern Territories, Hong Kong, Kiribati, Korea (North), New Zealand, Papua New Guinea, Samoa, Tonga

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RETURNS


How do I return an item?

Items can be returned, in their original packaging, in a resaleable condition, within 28 days of receipt of your order.


** Orders placed from 1st November until 31st December can be returned/exchanged until 31st January 2022.


Please email orders@wrapmagazine.com to process your return.


You can post your return to:

Wrap Magazine (Returns)

Unit D3, New Yatt Business Centre,
Kite Lane,
New Yatt,
Oxford, OX29 6TJ


Make sure to include a note with your order number and name in the package, or we will not be able to refund you. You will be responsible for paying the return postage cost.


We recommend using a tracked or signed for delivery method to ensure your item arrives safely.


Can I exchange an item?

We are happy to accept exchanges on items, in their original packaging, in a resaleable condition, within 28 days of receipt of your order. Please email us to arrange your exchange: orders@wrapmagazine.com


I have received a faulty or incorrect item

Email orders@wrapmagazine.com and we will help. Please include a photo if possible.